Privacy Policy

Effective Date: March 15, 2026

Introduction

This Privacy Policy explains how 12come.com collects, uses, and protects your information when you visit our website. We are committed to protecting your privacy and ensuring you have a positive experience using our site.

Information We Collect

Information You Provide

We collect information you voluntarily provide when using our contact form:

• Name: Your name when you contact us
• Email Address: So we can respond to your inquiries
• Message Content: The information you include in your message

We do not require registration to access our content. You can browse our website without providing personal information.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser Type: Information about your web browser
• Device Information: Type of device you use to access the site
• Access Times: When you visit our pages
• Referring Pages: The URL you came from

This information helps us understand how visitors use our site and improve our content.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and questions
• Improve our website content and user experience
• Analyze site traffic and usage patterns
• Maintain the security of our website

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share non-personally identifiable visitor information with:

• Service providers who assist in operating our website
• Legal authorities when required by law

We do not share your personal information with third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using industry-standard encryption
• Access controls limiting who can view your information
• Regular security assessments of our systems

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of any future contact from us

To exercise these rights, please contact us by phone at (21) 2286-7964.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Contact Person: Sarah G Ferreira
• Phone: (21) 2286-7964
• Address: Rua Diogo Camar?o 1714, Duque de Caxias, Rio de Janeiro, BR, Brazil